Welcome to LogicStream Consulting Pte Ltd

Consulting

Support

Service

SAP Basis Consulting

Routine SAP Admin: We’ve setup the daily checklist and been able to automate some of the processes which consume much of an admin’s day. Although tedious, it’s critical to keep systems running healthy

Routine Database Admin: Database is a critical component in any organisation. We monitor your database closely and we managed the initialization or parameter files, redo log files, archival files, alert file, tablespace and table extent administration, and database reorganization.

Background Processing: Keeping a watchful eye on the background system keeps your nightly processes running well and project members happy. We have many times tuned job schedules to make system output more in less time.

Output Management: We can do the routine from setup of laser and barcode printers to the more complex challenges of setting up multi-tray and duplex printing or configuring a new print format.

Messaging Management: SAP more often than not needs to be integrated to email and fax systems. We’ve setup email and faxing for organizations with global requirements. So we know how to email and fax in double byte languages, like Japanese, Korean and Chinese, and know how to setup processes, so troubleshooting and problem recovery become effortless. We will advise you on how faxing should be setup so you will save thousands in telecom costs.

Security: We can assist your security team to review roles & authorizations to ensure that important segregation of duties requirements are enforced.

Technical Support: Providing quick and thorough support to your developer and configuration teams is our speciality. We’re there to help with the application of OSS notes, debug ABAP code to fix functional problems; and troubleshoot poorly written reports and interfaces.

CCMS Monitoring: Setup of CCMS alerting is more powerful than ever in WebAS v6.20. SAP supports email and paging alerts natively so you need not buy a huge monitoring package if you’re only looking for alerting and not trend analysis. If you want to monitor your systems within SAP you need to talk to us.

Custom Development for Enhancing System Functionality: We’ve developed system tools for other third party companies and our customers. We’re competent we can provide quality solutions for your company also.

System Backup: If we’d have to pick one process where risk needs to be mitigated it’s the system backup and restore. We’ve setup backup systems at many customers site. They enjoy the benefit of a comprehensive and reliable backup strategy which makes the most strict system auditors giddy.

WAN integration: We have absolute experience to install the connection from your SAP system(s) to the SAP Service Center(s) for maintenance and support, and also accessing to their SAPNet according to the SAP installation guidelines. SAP supports X.25, ISDN or Internet connection as a prerequisite to this service.

Setup and maintenance of SAP system landscape: Configure and setting up the right System Landscape architecture is a critical success factor for any SAP Implementation. We will setup the correction and transport system, separating development and production environment, setup of quality assurance system, special development system, additional delivery systems, and simulation/demo/training system.

Performance Monitoring Analysis: Heavy investment in SAP system demands a satisfactory level of performance, we will watch over closely the performance of your SAP system through the analysis of reports and alerts. With our many years of experience, we can and we want to preempt our customer when we smell that something is going to be wrong. Nobody likes to be caught by surprises especially of unexpected system downtime, what could be worst off – critical production system.

Knowledge Transfer: Last but not least, we are enthusiastic about transferring our knowledge and skills to the Customer’s technical and support personnel. We want to explain in detail of every activity we perform. This is one of our KEY difference between us and others.