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Strategic Managed Support

Administration Services: We administer your systems with day to day operations, detect system abnormalities and troubleshoot the problem if any occur.

Application Services: Our application support will handle your operation needs to change the application flow if necessary and advise the customer with impact analysis.

Backup Services: LogicStream offers a number of backup services to protect the valuable data on your servers. Our services range from simple tape swaps on your equipment to comprehensive backups by backup jukebox systems.

Database Services: Our database support is unequaled in the industry. Our DBAs can assist customer with everything from regular database maintenance to complex troubleshooting.

Monitoring Services: In some customer cases, we provide a complete outsource solution from basis support to application support.

Network Services: We monitor your network utilization and prevent unauthorized access. mind of the bandwidth and necessary security.

Security Services: LogicStream understands the security concerns many of our customers have. Our security services start with standard server auditing and virus protection. We can include private firewalls and VPN systems as well as real-time intrusion detection systems customized to a systems specific needs.

Download our Strategic Managed Support brochure here.

Every customer has their own requirements and needs, we will tailor an appropriate support to your satisfaction.

If your organization has implemented SAP and you require higher-level of support, please click on [SAP Managed Support].

 

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